Introduction
Welcome to PlannerMatch. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in Germany.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Complete our planner assessment quiz
- Submit contact forms or request information
- Subscribe to our newsletter or communications
- Contact our customer support team
The personal information we collect may include:
- Name and contact information (email address, phone number)
- Quiz responses and preferences
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Provide personalized planner recommendations
- Send you requested information and resources
- Improve our website and services
- Communicate with you about our services
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Your Rights (GDPR)
As a resident of Germany or the European Union, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookies Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@plannermatch.com
Address: PlannerMatch, Berlin, Germany